At Aladdin Bet, your privacy is more than a legal obligation — it is our commitment. This Privacy Policy clearly explains how we collect, use, store, and protect the personal information of every member in Malaysia.
Welcome to Aladdin Bet Privacy Policy. This document outlines how the platform Aladdin Bet — Malaysia's leading online Sports Betting and casino platform — manages your personal information when you use our services.
This Privacy Policy applies to all users who access the website Aladdin Bet at aladdinbet.net, registering a member account, using our mobile app, or interacting with any of our services — including betting on Malaysia Super League football, English Premier League (EPL), badminton, e-sports, slots, live casino, and blackjack.
We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and take our responsibility to protect your data very seriously. By registering or continuing to use the Aladdin Bet, you agree to the terms set out in this Privacy Policy.
Aladdin Bet collects your personal information through various means to ensure our platform operates smoothly and delivers the best experience to every member in Malaysia.
When you register an account Aladdin Bet or using our services, we may collect:
When you browse or use the Aladdin Bet, our system automatically records technical information including:
In certain situations, Aladdin Bet may receive information about you from legitimate third-party sources, such as identity verification service providers, payment partners like Touch 'n Go eWallet and DuitNow, and fraud prevention agencies.
Every piece of information collected by Aladdin Bet used for clearly defined and lawful purposes. Below is a summary table of how we use your data:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management & verification | Identity, contact | Contract performance |
| Deposit & withdrawal processing | Financial, identity | Contract performance |
| Fraud prevention & AML | All categories | Legal obligations |
| Customer support | Contacts, transactions | Legitimate interests |
| Marketing & promotions (with consent) | Contact, preferences | Consent |
| Platform improvement & analytics | Technical, browsing | Legitimate interests |
| Regulatory compliance | Identity, financial | Legal obligations |
Aladdin Bet will not use your data for any purpose other than those stated above without first obtaining your consent.
Aladdin Bet does not sell or rent your personal data to any third party. However, in limited circumstances, we may share your information with:
We work with a select group of third-party service providers to help operate the Aladdin Bet platform, including:
All such service providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by Aladdin Bet only.
Aladdin Bet may be required to disclose your personal information to the relevant authorities where mandated by Malaysian law, including for the purposes of criminal investigation, anti-money laundering prevention, or court orders.
Aladdin Bet invests heavily in security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or misuse.
The technical security measures we employ include:
Platform Aladdin Bet uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the Aladdin Bet platform.
As a member Aladdin Bet registered in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):
Aladdin Bet retains your personal data for as long as your account remains active or as long as necessary to provide our services. The following outlines our data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked back to you.
Platform Aladdin Bet is intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children or anyone under the age of 18.
Should we discover that we have inadvertently collected information from a minor, we will promptly delete that information and terminate the associated account. Parents or guardians who become aware that a child under their care has registered with Aladdin Bet are requested to contact us immediately at support@aladdinbet.net.
Aladdin Bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material amendments through:
The updated Privacy Policy will take effect 14 days after notification is issued, unless changes are required immediately for legal reasons. Continued use of the Aladdin Bet after the effective date will be considered as your acceptance of the amended Privacy Policy.
If you have any questions, requests, or complaints regarding how Aladdin Bet handles your personal data, please reach out to our Data Protection Officer via:
We are committed to responding to all privacy-related enquiries within 5 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Under Malaysia's PDPA, you have full control over your personal data. Below are the rights we fully uphold.
You may request a copy of all personal data we hold about you at any time through the account portal or by contacting our team.
If any of your information is inaccurate or out of date, you have the right to request a correction and we will update it within 5 business days.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records for a specified period.
You have the right to object to the processing of your data for direct marketing purposes. Once your objection is received, we will cease using that data immediately.
You may request that your personal data be provided to you in a machine-readable format to facilitate transfer to another platform if needed.
In certain circumstances, you may request that the processing of your data be temporarily restricted — for example, while we verify the accuracy of disputed information.
To exercise any of the above rights, contact us at support@aladdinbet.net
Six layers of protection that Aladdin Bet uses to safeguard every Malaysian member's privacy at all times
All data transmitted through the Aladdin Bet platform is protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions.
Our transparent KYC process ensures only verified members can access their accounts. Verification documents such as MyKad are stored securely and deleted once the process is complete.
Aladdin Bet has never and will never sell, rent, or share members' personal data with third-party advertisers or data brokers for commercial purposes.
Direct integration with Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay ensures your financial transactions are processed through verified, secure channels.
Aladdin Bet fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure these standards are consistently met.
The Aladdin Bet support team is available to assist you with any privacy or personal data enquiries in Bahasa Melayu, 24 hours a day, 7 days a week.
Now that you know how Aladdin Bet protects your privacy, register a free account today and enjoy a safe, responsible betting experience — football, badminton, slots, Live Casino, and blackjack — alongside over 500,000 loyal Malaysian members.